Beyond the Hype: Winning with Customer Experience

Faced with immense and accelerating challenges, winning organizations are developing three customer-centric disciplines: Designing for Delight, Delivering for Delight, and Engaging Customers, Talent, and Partners for Delight. Learn practical steps your organization can take win new customer, retain existing customers, and build a culture of rapid learning and innovation.

Editor’s Note: This Podcast is a recording of a Live broadcast where we interviewed Mike Kendall as part of Customer Experience Week.

Keys to Successful Coaching with George Ankomah

Award-winning lean innovation coach and entrepreneur George Ankomah keeps his teams motivated through all obstacles and inspires them to consistently raise the bar for performance and success. Like all coaches, he must also keep growing personally and professionally and make sure his techniques and approach continue to be relevant and effective.

How does he do it? In the latest episode of our Innovation Coach Spotlight series podcast, George shares his coaching experience and tenets for personal and team success.

How Dunkin' Brands Created a Diverse Innovation Team

Understanding the key to finding the next growth opportunity for your company means you need to start with the right people. However; knowing how to build an inclusive team that best represents your customer takes time, energy and expertise. As the Vice President, Brand & Culinary Innovation at Dunkin' Brands, Dan has world class teams creating breakthrough innovation. But how did he do it?

Breaking Down Barriers: Key Areas for Growth in Healthcare

In this week’s podcast, Roy Rosin demystifies barriers to growth and how key behaviors can break down these barriers in large, successful healthcare companies.

As Chief Innovation Officer for Penn Medicine, he shares unique insights about his role in creating and inspiring recent initiatives such as Heart-Safe Motherhood program resulting in significant impact across the company.

Exploring The Corporate Startup with Dan Toma

In this Episode, MTN co-founder Aaron Eden hosts entrepreneur and intrepreneur, Dan Toma. As an entrepreneur, Dan has been involved with high-tech startups globally.  Over the last few years he’s been primarily focused in the enterprise and has worked with companies like DT, Bosch, Jaguar and Allianz.  He has also recently co-authored a book titled The Corporate Startup - How established companies can develop successful innovation ecosystems.

The Tables Turn: An Interview with Moves the Needle Co-Founder, Aaron Eden

In today’s episode, the tables turn and my frequent co-host and MTN Co-Founder, Aaron Eden, is the interviewee. We cover many of the most pressing topics that come up time and time again when folks try to drive innovation within their organization.

This is an all-around great episode including what Aaron learned at a recent trip to SpaceX to demystifying “transformation”.

Using Comic Books to Build Leadership Buy-In with Kyle Nel

In today’s episode, my co-host, Aaron Eden, and I are really excited to have our guest, Kyle Nel. Kyle is the Executive Director of Lowe's Innovation Labs and has a very unique approach toward innovation which was fun to explore in this episode. They leverage a narrative-driven approach that uses story (and comics) as a strategic tool to map out the future for Lowe’s that they are working to bring to life. They then work backward to build that future, rapidly testing technology prototypes to solve everyday problems.

Ending Hunger using Lean Innovation with Vanessa Moore from the San Diego Food Bank

The San Diego Food Bank strives to end hunger and serve over 370,000 individuals every month. Not too long ago they went through one of our Lean Innovation Bootcamps tailored for Non-Profit and Social Impact organizations.

Co-host Amelia Klawon, one of the leaders of our Non-Profit and Social Impact organization programs and services, discusses their results and how they changed the way the organization functions when it comes to creating new value.

Innovation within Compliance Departments and Legal Services with Stephen Poor

As an intrapreneur, dealing with compliance can certainly be a hurdle to overcome. In today’s episode, Moves the Needle CEO Brant Cooper and I are excited to have Stephen Poor talk about how compliance departments can better enable innovation and how law firms can be more innovative.

Stephen is the Chairman of Seyfarth Shaw, an international law firm comprised of over 900 lawyers.

Recruiting and Retaining Millennial Talent

Millennials play a vital part in the workforce of today and tomorrow. Yet per HBR's article, "What Do Millennials Really Want at Work? The Same Things the Rest of Us Do, ‘it’s likely that companies pursuing millennial-specific employee engagement strategies are wasting time, focus, and money.'

This episode features a recording from a live webcast discussion between Aaron Eden and Marilyn Gorman!

The Interpersonal Side of Innovation with Tony Cooper and Kyle McCray

When trying to transform organizations to become more innovative, it’s easy to forget about the interpersonal side and get caught up in the process.

In today’s episode we dive into just that: how can you better understand your colleagues’ preferred styles of communication and leadership, so you can work together in a way that they’ll be most receptive.